pinkspokes, this website and you
This is the nitty, gritty, legal stuff that is unfortunately a necessity. These terms and conditions aim to protect both your interests and those of pinkspokes.com. By using this website, you agree to be bound by the following terms and conditions together with any other policy referred to in these terms and conditions (“Terms”). Our terms and conditions do not affect your statutory rights.
3 Rugby Road
pinkspokes.com (the “Website”) is a UK based company which complies with UK consumer law including the “Distance Selling Regulations”. If you have any questions regarding the Website or these Terms, or in the unlikely event that you have any complaints about any products purchased by you from this Website, please contact us by email at firstname.lastname@example.org
Your Use of Our Website
We recommend that you read these Terms carefully and make sure that you understand them before ordering any product from the Website. If you do not wish to be bound by the Terms, please do not use the Website.
pinkspokes.com reserves the right to change the Website, its content or the Terms at any time. Any changes will be effective from the time of publication on the Website.
Goods, Pricing and Availability
pinkspokes.com make every reasonable effort to ensure the accuracy of the information on the Website. We will often use descriptions and photographic representations of products from the manufacturers or wholesalers of the products. Specifications and descriptions on the Website are not intending to be binding but are only intended to give a general overview of the products. If you have purchased a product that you consider not to be as described then please contact us to arrange a replacement or refund (providing the product is unused). See our Returns Policy for further information.
Stock indications are usually provided on the Website. If, however, you have ordered an item that is out of stock, we will contact you with an estimated delivery time. If we cannot source the item in an acceptable timeframe then we will issue a full refund.
All pricing information on the Website is correct at the time of publication and is quoted in pounds sterling and where appropriate is inclusive of UK sales tax (VAT) at the current rate.
By placing an order with us you
- agree that the information you provide when placing the order is true and accurate in all respects,
- will be deemed to have read, understood and agreed to the Terms,
- are making an offer to pinkspokes.com to purchase the goods detailed in your order on the terms described in your order
Your credit/debit card/PayPal account will be authorised and charged when your order is placed. This does not affect your statutory rights. We make use of WooCommerce and Stripe in order to process sales orders from the Website. We use SSL encryption to ensure the security of your information when processing an order through the Website.
At this time our Delivery Policy is only set out to cover delivery to the UK, Northern Ireland and the Channel Islands. If you live elsewhere in the world and wish to place an order please contact us at email@example.com to discuss delivery options.
The delivery timescales contained in our Delivery Policy are approximate. We accept no responsibility for any delay in the time taken for the goods to reach you following our despatch.
Cancellations and Returns
Distance Selling Regulations give you the right to cancel an order within 14 days of receiving the goods. The unused goods should be returned to us within 14 days of your requested cancellation. A full refund of the original purchase price will then be issued upon receipt of the returned goods. Returns postage for an order cancellation is to be covered by you, the consumer.
We pride ourselves in selecting high quality goods for sale on our Website and as such hope that you will be delighted with your purchase. If for some reason you are not entirely satisfied with your purchase then we will be happy to offer an exchange or a refund in accordance with our Returns Policy.
pinkspokes.com makes no warranty or representation that the Website will meet your requirements, be of satisfactory quality, fit for a particular purpose, will not infringe the rights of third parties, be compatible with all systems, be secure and that all information provided will be accurate.
We make no guarantee of any specific results from the use of our Services.
No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
No part of this Website is intended to constitute a contractual offer capable of acceptance.
Whilst pinkspokes.com endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their devices.