Delivery Policy

Our working days are Monday to Friday with the exception of the UK bank holidays. We aim to dispatch items by the end of the next working day for orders placed before 3pm.

Although pinkspokes.com is a 24/7 shop allowing you to place orders at your convenience, we are a small family run business and will do our utmost to dispatch your items in a timely manner.   If, for whatever reason, we are unable to meet these timescales a message will be displayed on the homepage of this Website.

Generally our postage and packaging is charged at a flat rate of £4.00. Items will be dispatched using Royal Mail second class signed for postal service. For this service Royal Mail quote a delivery time of 2-3 workings days.  Smaller items may be posted at a cheaper rate of £2.00 which will be sent using Royal Mail’s standard second class post. From time to time we may offer free postage and packaging, in this instance we will use the most cost effective postage option for the parcel.

For customers located close to our business (i.e. those customers with a Leicestershire or Warwickshire postcode) will see the option at checkout to choose Local Collection.  This means that you can opt to collect the goods free of charge from our business address – 3 Rugby Road, Hinckley, Leicestershire, LE10 0QA.